Travel QA is integration QA
A single booking can touch a search cache, several suppliers, a pricing engine, a payment provider and a confirmation service. Each one can be slow, stale or down. The bugs that hurt most live in the gaps between them: a price that changes at checkout, or a booking charged but never confirmed.
We test those journeys end to end with realistic supplier behaviour, including the failure cases, and we load-test the whole chain before sales events, when traffic spikes and patience disappears.
What we test
Booking engines
Search, select, extras, passenger or guest details, pay and confirm.
Supplier connectivity
Amadeus, Sabre and Travelport GDS, NDC APIs, channel managers and PMS links.
Pricing & currencies
Dynamic fares, taxes and fees, multi-currency display and rounding.
Changes & cancellations
Modifications, refunds, vouchers and policy rules by fare or rate type.
Loyalty programmes
Earning, redemption, tier status and partner transactions.
Peak-sale performance
Search and checkout under flash-sale load, with graceful degradation.
How we approach it
- Supplier simulators: Mocks that reproduce slow, partial and failed supplier responses on demand.
- Time-zone and date matrices: Bookings across midnight, DST changes, leap days and local check-in times.
- Price-integrity checks: The price shown in search, basket, payment and confirmation must match.
- Contract tests per supplier: Schema changes from partners are caught before they reach customers.
- Synthetic monitoring: Booking journeys run continuously in production to catch supplier outages.
Standards we design around
- PCI DSS: Cardholder data kept out of scope with tokenised test payments.
- PSD2 strong customer authentication: 3-D Secure challenges and exemptions for European payments.
- IATA NDC: Offer and order flows for airline distribution APIs.
- GDPR and accessibility: Traveller data handling and WCAG-compliant booking flows.
How we work with these teams
Most travel engagements start with API testing for supplier and pricing services, add QA automation for the booking journey on web and mobile, and finish with performance testing before peak season. See our QA automation, API testing and performance testing services.